Today many researchers agree that EI directly affects an individual’s performance and have presented many theories that propose a positive relationship between EI and workplace performance. In this paper we has been analyzed the effects of emotional intelligence (EI) in the workplace and recheck results of previous world researches in Iran Workplace. Because importance of Export Import Companies to develop the economy in Iran, these companies have been survived. The population of this survey is 1590 people and the sample obtained has composed of 91 managerial and non-managerial employees from five different companies. In this survey, we used the Work Profile Questionnaire-Emotional Intelligence (WPQ-EI) Questionnaire and a demographic information sheet, in order to obtain their emotional quotient (EQ) and socioeconomic characteristics. The results of this survey presented that the participants had a high level of EI and got high scores in the seven EI components measured. It has found that younger employees and those with lower educational level tend to have lower EQ scores. It concluded that EI might affect the workplace performance and could be useful criteria for business leaders and managers.
کلید واژگان :Emotional Intelligence, Workplace, WPQ-EI.
ارزش ریالی : 600000 ریال
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