Investigating the Impact of Job Features and Employee’s Mindset on Work Motivation and Job Performance of the Employees

Performance management is regarded as an important duty of human resources management in facilitating organizational effectiveness. Investigation of the impact of job features on employees’ work motivation and job performance has special importance. The main goal of this research is to investigate how the impact of job features (role conflict, job feedback, job variety, job satisfaction, ambiguity (customer, supervisor, ethical, the role of employee), job autonomy) is on work motivation and job performance of the employees of Social Security Organization. The present research method is survey of correlation type, and it is applied in respect of goal. The statistical population of this research has been 90 staff of treatment ward of social security of Yazd province, the bureau of investigating medical documentations, and the tool of data collection in this research has been questionnaire, that 63 acceptable questionnaires have been collected. Then the data has been analyzed by Structural Equations Modeling method and by the aid of Smart PLS software. The results of research have shown that role conflict and job feedback have significant impact on the employee’s mindset. Job variety and ambiguity have significant relationship with the employee’s mindset. The relationship between employee’s mindset and job performance and work motivation has also been confirmed.

Role Conflict, Job Satisfaction, Work Motivation, Job Variety, Job Feedback, Employee’s Mindset, Job Performance